If you are trying to connect to Twitch on your console but are constantly being hit by Error 77B8C8A0, you might wonder what’s happening.
Twitch is the most popular platform for gamers and live streamers to produce and monetize content. Like any internet-based service, Twitch can face issues in its service, which might lead to an error like 77B8C8A0, which stops you from logging in.
In this guide, I will explain this error and list a few simple fixes that might help you if you encounter it.
The Twitch error 77B8C8A0 is usually triggered when the Twitch servers are down and there is an outage. The easiest way to know if the servers are down to check Twitch server status. This is likely a Twitch issue, and they should fix it soon. In the meantime, you can try the fixes below.
FIX 1: Make sure there are no pending updates for Twitch
Some console users who have faced this issue pointed out that a pending Twitch update can stop you from logging into the app and might cause error 77B8C8A0.
Check for any pending or background updates that might be stuck—completing the updates manually fixed the issue for some PS4 users, which might work for you.
FIX 2: Clear Console Cache
If your internet connection isn’t working as expected, then the console cache is likely responsible for the issue. Cleaning the Console Cache might help fix the error, as stated by some Reddit users.
You can clear the console cache by power cycling it.
- Turn off your console completely (no sleep or standby mode).
- Unplug the power cord from both the console and the electrical outlet.
- Wait for 2-5 minutes, then plug everything back in.
- Now you can try turning it on. This should have cleared the console’s cache.
FIX 3: Unlink your Twitch account from your Console via settings
According to a Reddit user, this issue can be easily fixed by simply unlinking your Twitch account via console settings and then linking it back. This can help clear incorrect login information, which might have caused the error.
FIX 4: Reinstall the Twitch App
If none of the previous solutions works for you, you can try reinstalling the app. A fresh install of applications can often fix many potential issues by replacing corrupt app files.
Uninstall the Twitch app from your console and clear your cache (Follow Fix #2). After removing the cache, download and install Twitch again.
FIX 5: Check your Internet Connection
Since the error occurs because the app cannot connect to Twitch servers, you should first check if your console is properly connected to the internet.
It is essential that while connecting to Twitch, your internet connection should be stable, fast, and working normally. You can plug in the ethernet cable instead of WIFI. You can check if your internet is working correctly by opening other apps that require an internet connection, such as YouTube.
If you have multiple devices connected to your router, try disconnecting some of them. They can be hogging precious bandwidth, leading to unreliable connection, thus failing Twitch to connect.
If the issue persists, you should contact Twitch support and receive a personalized solution to the error. With all that being said, our work here is done.
6. About Twitch
Twitch is an American video live streaming service that focuses on video game live streaming, including broadcasts of esports competitions, in addition to offering music broadcasts, creative content, and “in real life” streams. Twitch is operated by Twitch Interactive, a subsidiary of Amazon.com, Inc. It was introduced in June 2011.
Twitch currently has over 15 million viewers with 2.5 million concurrent viewers. As of September 2022, there are 52,000 Twitch Partners and monthly 7.7 million broadcasters.
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