Crashing Out? – Here’s How to Fix Launch and Crash Problems in Assassin’s Creed Shadows

Facing crashes or launch issues with Assassin’s Creed Shadows on your PC, PS, or Xbox? Don’t worry – we’ve got you covered!

We’ll guide you through several troubleshooting solutions so you can get the game running in a jiffy and enjoy playing Assassin’s Creed Shadows in peace!

1. Solutions to Launch and Crashing Issues in AC Shadows

The launch of Assassin’s Creed Shadows has been plagued by technical issues, leaving many players frustrated.

Problems range from crashes and stuttering to FPS drops and freezing, with some players unable to launch the game altogether!

Here are some easy fixes you can use to resolve the launch, crashing, or performance issues you’re facing in Assassin’s Creed Shadows:

• Run Steam as an Administrator, Power Cycle Your PC, or Repair Game Files to solve launch problems in AC Shadows (For PC).
• Restart the Console, Check for Updates, Reinstall the Game, Clear Cache, Check Storage Space, Disable Rest/Power Saving Mode, Check server status, or contact support (For Console).
• Run the Game as an Administrator, Update the Game, Close Resource-Intensive Programs, Disable/Enable VPN, Add Game Exceptions on Antivirus, Update Windows and Drivers, or contact support to fix Crash or Performance issues in AC Shadows.

i. Solutions to Launch Problems in Assassin’s Creed Shadows (For PC and Console)

For PC,

Solution 1: Run Steam as an Administrator

Running Steam with administrator privileges can resolve permission issues that may prevent the game from launching.

• Exit Steam and Go to the desktop.
• Find the Steam icon and right-click on it.
• Click on ‘Run as Administrator’ and wait for Steam to launch again.

Solution 2: Power Cycle Your PC

Power cycling your PC can help clear temporary bugs or glitches that may be preventing AC Shadows from launching.

• Turn off your PC.
• Remove the power cables.
• Wait for around five minutes.
• Plug everything back in and turn the PC on.

Solution 3: Repair Game Files

Corrupted game files can cause launch issues and crashes. Verifying game files through Ubisoft Connect or Steam can fix these problems.

• For Ubisoft Connect users:
  • Head to the Library.
  • Click on the three dots below Assassin’s Creed Shadows.
  • Click on ‘Manage’ and then select ‘Verify files’.

• For Steam users:
  • Right-click on the game.
  • Access its properties.
  • Go to the ‘Installed Files’ tab.
  • Click on ‘Verify integrity of game files’

For PS5/Xbox,

Solution 1: Restart Console

A simple reboot can often resolve loading issues. Turn off your console, wait for 30 seconds, and then turn it back on.

Solution 2: Check for Updates

Ensure your console and Assassin’s Creed Shadows are updated with the latest patches.

• Go to Settings > System > System Software > Update to check for PS5 updates.
• Go to Settings > System > System Update to check for Xbox updates.

Solution 3: Reinstall Game

Corrupted game files might be causing the issue. Delete the game and reinstall it from the PlayStation Store/Microsoft Store.

Solution 4: Clear Cache

Clearing your console’s cache can resolve loading issues. Press and hold the PS/Xbox button, then select “Clear Cache” and follow the prompts.

Solution 5: Check Storage Space

Insufficient storage space can prevent games from loading. Check your console’s storage space and consider upgrading or deleting unnecessary files.

Solution 6: Disable Rest/Power Saving Mode

Rest/Power Saving Mode can sometimes cause issues.

• For PS 5: Go to Settings > System > Power Saving > Rest Mode and disable it.
• For Xbox: Go to Settings > System > Power Saving > Power Mode and disable it.

Solution 7: Check Server Status

Server issues can prevent games from loading. Check the official Assassin’s Creed Shadows website or social media channels for server status updates.

Solution 8: Contact Ubisoft Support

If none of the above solutions work, contact Ubisoft’s support team for further assistance.

ii. Solutions to Crash and Performance Problems in Assassin’s Creed Shadows (For PC Only)

Solution 1: Restart Your PC

Rebooting your computer can resolve temporary errors that may be causing crashes or black screens.

Solution 2: Run the Game as an Administrator

Giving administrator permissions to the game can help access certain features and resolve permission issues.

• Go to the game’s installation folder.
• Right-click on the game executable.
• Select ‘Properties’. Navigate to the ‘Compatibility’ tab.
• Under the ‘Settings’ heading, find ‘Run this program as an administrator’.
• Check the box for this option.
• Click ‘Apply’.

Solution 3: Update Assassin’s Creed Shadows

Ensuring you’re running the latest version of the game can resolve bugs and compatibility issues.

• Open the game launcher and check for updates.
• Download and install the latest patch.

Solution 4: Close Resource-Intensive Programs

Closing unnecessary programs can free up system resources and help prevent crashes.

• Press Ctrl + Shift + ESC to open Task Manager.
• Check which programs are using the most resources.
• Right-click on resource-intensive programs and select ‘End task’.

Solution 5: Disable/Enable VPN

Toggling your VPN can help resolve connectivity issues that may be causing crashes or black screens.

Solution 6: Add Game Exceptions on Antivirus

Whitelisting the game in your antivirus settings can prevent false positives and resolve launch issues.

• Launch your antivirus software.
• Access the settings or configuration menu.
• Look for the ‘Exceptions’ or ‘Whitelist’ section.
• Add Assassin’s Creed Shadows to the list of exceptions

Solution 7: Update Windows and Drivers

Ensuring your OS and drivers are up-to-date can resolve compatibility issues and prevent crashes.

• Check for Windows updates.
• Update your graphics drivers.
• Verify that all drivers are current.

Solution 8: Contact Ubisoft Support

If none of the above solutions work, contact the game’s support team for further assistance.

• Visit the Assassin’s Creed Shadows official website.
• Click on ‘Support’ or ‘Contact’.
• Submit a ticket or send an email describing your issue.

By following these steps, you should be able to resolve launch issues and crashes in Assassin’s Creed Shadows on any of your gaming systems.

2. About Assassin’s Creed Shadows

Assassin’s Creed Shadows is an upcoming action role-playing video game developed by Ubisoft Quebec and published by Ubisoft, set to release in November 15, 2024. The game is the fourteenth major installment in the Assassin’s Creed series and the successor to 2023’s Assassin’s Creed Mirage, as well as the first title to be included in the Assassin’s Creed: Infinity platform.

Set in 16th-century Japan towards the end of the Sengoku period, the game will focus on the millennia-old struggle of the Assassin Brotherhood, who fight for peace and liberty, and the Templar Order, who desire peace through control, from the perspective of two protagonists: Naoe, a female shinobi, and Yasuke, an African samurai inspired by the historical figure of the same name.